Privacy Policy

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Effective Date: 01/01/2025
Last Updated: 08/10/2025

Integrated HealthCare Solutions, LLC (“IHS,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services, visit our website, or interact with us in other ways.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

Integrated HealthCare Solutions, LLC (“IHS”) collects a variety of information in order to provide safe, effective, and personalized healthcare, wellness, and related services. This information may be collected directly from you, your authorized representative, your healthcare providers, or third parties such as insurers. It may also be gathered automatically when you interact with our website or digital platforms.

We categorize the information we collect as follows:

A. Personal Identifiable Information (PII)

This includes any information that can be used to identify you as an individual, such as:

• Contact Information – Full name, mailing address,      phone numbers, and email addresses.
• Demographic Information – Date of birth, gender, and      other identifying details.
• Account Information – Login credentials for IHS      online portals, if applicable.
• Emergency Contact Information – Names and contact details of      individuals you designate in case of emergency.
• Payment & Billing Details – Credit/debit card numbers,      banking information, billing address, and transaction history.

B. Protected Health Information (PHI)

As a healthcare provider and wellness service organization, IHS collects PHI as defined under HIPAA, which includes any individually identifiable health information relating to:

• Medical History – Previous diagnoses, surgeries,      allergies, and medication history.
• Treatment Records – Notes from therapy sessions,      progress reports, physician referrals, and test results.
• Insurance Information – Policy numbers, group numbers,      authorizations, and claims history.
• Health Conditions – Current and past physical or      mental health conditions.
• Wellness and Lifestyle Data – Information relevant to your      wellness services, such as exercise history, nutritional goals, or      participation in health programs.

C. Non-Identifiable & Technical Information

When you visit our website or use online scheduling, telehealth, or member portals, we may collect information that does not directly identify you, including:

• Device Information – Type of device, operating      system, and browser type.
• Usage Data – Pages visited, time spent on      our site, and navigation patterns.
• IP Address & Location Data – General location based on your      device’s IP address.
• Cookies & Similar      Technologies – Small text files or tracking tools that store your preferences      and help us improve your online experience.

D. Special Categories of Information

In some cases, and only with your explicit consent, IHS may collect:

• Photographs or Video Recordings – For treatment documentation,      marketing (with a signed media release), or security purposes.
• Wellness Assessments &      Screening Results – Such as fall risk screenings, balance testing results, or other      wellness metrics.

E. How We Collect This Information

We collect your information in several ways, including:

1. Directly from You – Through forms, phone calls,      emails, telehealth sessions, or in-person visits.
2. From Your Healthcare Providers – With your authorization, we      may obtain relevant medical records or treatment notes.
3. From Your Insurance Provider – For verification of benefits,      claims processing, and authorization requirements.
4. Automatically – When you use our website,      mobile applications, or other digital tools.

2. How We Use Your Information

Integrated HealthCare Solutions, LLC (“IHS”) uses the information we collect from you for purposes directly related to delivering high-quality healthcare, wellness services, and business operations. We will only use your information in ways permitted by applicable laws, including HIPAA, the Health Information Technology for Economic and Clinical Health Act (HITECH), and other federal and Maryland state regulations.

A. For the Provision of Care and Wellness Services

We use your personal and health information to:

• Evaluate and Plan Your Care – Develop individualized      treatment plans for therapy, wellness, or other services based on your      needs and goals.
• Deliver Services – Administer physical therapy,      occupational therapy, speech-language pathology, wellness education,      personal training, nutritional counseling, IV therapy, massage therapy, or      other programs you have consented to receive.
• Coordinate Care – Share necessary information      with your healthcare providers, caregivers, or authorized representatives      to ensure continuity of care.
• Track Progress – Document and review your      treatment progress to adjust care plans as needed.

B. For Administrative and Operational Purposes

We process your information to:

• Schedule and Manage Appointments – Send reminders, confirm      visits, and manage cancellations.
• Billing and Payment – Verify insurance benefits,      submit claims, process payments, and resolve billing inquiries.
• Membership Management – Enroll you in membership      programs, apply discounts, track usage, and renew plans.
• Quality Assurance and Training – Review treatment records for      quality improvement, staff training, and service enhancement.
• Compliance and Risk Management – Maintain compliance with      federal/state regulations, conduct internal audits, and manage liability      risks.

C. To Communicate with You

We may use your information to:

• Provide treatment-related updates      or recommendations.
• Send information about available      wellness programs or upcoming events (with your consent where required).
• Respond to inquiries, service      requests, or feedback you provide.
• Notify you about changes to our      services, policies, or terms.

D. For Legal and Regulatory Compliance

We may use or disclose your information when required to:

• Comply with federal, state, or      local laws.
• Respond to valid legal requests,      subpoenas, court orders, or investigations.
• Cooperate with public health      authorities for disease control, safety monitoring, or reporting abuse or      neglect as required by law.
• Meet obligations under HIPAA and      HITECH for privacy, security, and breach notification.

E. For Business and Service Improvements

We may use de-identified or aggregated data (which does not identify you personally) to:

• Analyze trends and patient      outcomes.
• Improve clinical protocols,      wellness offerings, and customer experience.
• Conduct market research and      develop new programs or services.

F. With Your Authorization for Additional Uses

In cases where the law requires your explicit written consent, we will not use or disclose your PHI without first obtaining your authorization. Examples include:

• Use of your name or image for      marketing purposes.
• Sharing your health information      with third parties not involved in your care or payment.
• Participation in research studies      or pilot wellness programs.

We will not use or disclose your PHI for marketing purposes in exchange for payment without your prior written authorization.  Mobile Opt-in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. 

3. How We Share Your Information

Integrated HealthCare Solutions, LLC (“IHS”) shares your personal and health information only as permitted or required by law, and only to the extent necessary to provide care, manage operations, comply with regulations, and protect your safety. We do not sell your personal or health information to third parties.

A. With Your Healthcare Providers and Care Team

We may share your information with:

• Physicians, specialists,      therapists, or other licensed healthcare professionals involved in your      care.
• Independent contractors providing      services on behalf of IHS, including massage therapists, chiropractors,      nurse practitioners, personal trainers, and nutrition consultants.
• Case managers or social workers      who coordinate your care.

All providers receiving your information must follow HIPAA privacy and security requirements.

B. With Business Associates

We may share information with trusted Business Associates that perform services on our behalf — such as billing companies, electronic medical record providers, cloud storage vendors, or IT support teams.

• All Business Associates must sign      a HIPAA Business Associate Agreement (BAA) requiring them to      protect your information and use it only for authorized purposes.
• Business Associates may include      service partners for IV therapy administration, massage scheduling      platforms, or marketing/communication vendors (for HIPAA-compliant      outreach).

C. For Payment and Insurance Purposes

We may disclose your information to:

• Your insurance company,      Medicare/Medicaid, or other third-party payers for billing, claims      processing, prior authorizations, and payment collections.
• Third-party billing vendors or      clearinghouses that handle insurance transactions on behalf of IHS.

D. With Your Authorization

We will obtain your written consent before sharing your information in situations not otherwise allowed by law, such as:

• Using your name, photo, or      testimonial for marketing materials.
• Disclosing information to      non-healthcare-related third parties.
• Participating in research      studies.

E. When Required by Law or in Special Circumstances

We may disclose your information without your authorization:

• Public Health and Safety – To report communicable      diseases, suspected abuse or neglect, adverse reactions to medications, or      to prevent serious threats to health or safety.
• Law Enforcement – In response to valid legal      requests, subpoenas, or court orders.
• Regulatory Oversight – To federal or state agencies      for compliance audits, inspections, or investigations.
• Workers’ Compensation – As permitted to comply with      workers’ compensation or similar laws.

F. De-Identified or Aggregated Data

We may share data that has been de-identified (stripped of identifying details) in compliance with HIPAA standards for purposes such as:

• Service improvement and quality      assurance.
• Research and statistical      analysis.
• Business planning and program      development.

G. Safeguards When Sharing

Whenever we share your information:

• We limit disclosures to the minimum      necessary to achieve the intended purpose.
• We require any third party      receiving the information to use appropriate privacy and security      safeguards.
• We monitor compliance and take      corrective action if a vendor or partner fails to meet our standards.

4. Your Rights Regarding Your Information

Under the Health Insurance Portability and Accountability Act (HIPAA) and applicable Maryland privacy laws, you have specific rights regarding the protected health information (“PHI”) we maintain about you. Integrated HealthCare Solutions, LLC (“IHS”) is committed to honoring these rights and facilitating your access to and control over your information.

A. Right to Access and Obtain Copies

• You have the right to inspect and      obtain a copy of your PHI maintained by IHS, including medical and billing      records, for as long as we maintain it.
• Requests must be made in writing      to the IHS Privacy Officer.
• We will provide your information      in paper or electronic format, as you prefer, within the timeframes      required by law (generally within 30 days).
• Reasonable cost-based fees may      apply for copies, mailing, or preparing summaries.
• We may deny access in certain      limited circumstances (e.g., if access is reasonably likely to endanger      your life or safety), but you will be informed of the reason and, when      applicable, your right to have the denial reviewed.

B. Right to Request Amendments

• If you believe your PHI is      incorrect or incomplete, you have the right to request that we amend it.
• Requests must be submitted in      writing and include a reason supporting the amendment.
• If we deny your request, you will      receive a written explanation and have the right to submit a statement of      disagreement, which will be included in your record.

C. Right to an Accounting of Disclosures

• You may request a list      (“accounting”) of certain disclosures of your PHI that we have made in the      six years prior to your request.
• This list will not include      disclosures made:
  • For treatment, payment, or       healthcare operations.
  • To you directly.
  • With your written authorization.
  • For national security or law       enforcement purposes as permitted by law.
• The first accounting in a      12-month period is free; additional requests may incur a reasonable fee.

D. Right to Request Restrictions

• You have the right to request      that we limit the use or disclosure of your PHI for treatment, payment, or      healthcare operations.
• While we are not required to      agree to all requested restrictions, we will honor any request to restrict      disclosures to your health plan if:
  1. The disclosure is for payment or       healthcare operations purposes; and
  2. The information relates solely       to a healthcare item or service you have paid for in full out of pocket.

    

E. Right to Request Confidential Communications

• You may request that we      communicate with you about your health information in a specific way      (e.g., at a different address, by phone only, or via secure email).
• We will accommodate reasonable      requests and will not require you to explain the reason for your request.

F. Right to Receive a Paper Copy of This Privacy Policy

• You are entitled to a paper copy      of this Privacy Policy at any time, even if you have agreed to receive it      electronically.
• You may request a copy from the      IHS Privacy Officer or download it from our website.

G. Right to Be Notified in the Event of a Breach

• If a breach of your unsecured PHI      occurs, you have the right to be notified without unreasonable delay and      no later than 60 days after discovery, in accordance with HIPAA’s Breach      Notification Rule.

H. How to Exercise Your Rights

• To exercise any of the rights      listed above, please submit a written request to:

IHS Privacy Officer
Integrated HealthCare Solutions, LLC
110 Painters Mill Rd, Suite 206
Owings Mills, MD 21117
Phone: 410-525-4959
Email: mayurgoli@ihsrehab.com

5. Data Security and Retention

Integrated HealthCare Solutions, LLC (“IHS”) takes the protection of your Protected Health Information (“PHI”) and other personal data seriously. We maintain robust administrative, technical, and physical safeguards to ensure confidentiality, integrity, and availability of your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health Act (HITECH), and applicable Maryland state laws.

A. Data Security Safeguards

1. Administrative Safeguards

• We require HIPAA training for all      employees, contractors, and business associates who handle PHI.
• Access to PHI is granted only on      a “minimum necessary” basis required for job responsibilities.
• All contractors and business      associates must sign confidentiality agreements and, where applicable,      Business Associate Agreements (BAAs).
• Regular internal audits and      policy reviews are conducted to assess compliance and identify potential      risks.

2. Technical Safeguards

• PHI stored electronically is      encrypted both at rest and in transit using industry-standard encryption      protocols (e.g., AES-256, TLS 1.2 or higher).
• All systems storing PHI are      password-protected and require multi-factor authentication for access.
• Remote access to PHI is provided      only through secure, HIPAA-compliant platforms.
• Audit logs track all access to      and modifications of PHI.

3. Physical Safeguards

• Paper records are stored in      locked cabinets in secure, access-controlled offices.
• Electronic devices containing PHI      (e.g., laptops, tablets) are encrypted and password-protected.
• Disposal of PHI, whether in paper      or electronic form, is done securely — paper is shredded, and electronic      media is wiped or destroyed in compliance with NIST SP 800-88 guidelines.

B. Data Retention

• Therapy and Medical Records: Maintained for a minimum of six      (6) years from the date of creation or the date when the record was      last in effect, whichever is later, as required by HIPAA.
• Maryland State Requirements: For adult patients, medical      records are retained for at least five (5) years after the      patient’s last encounter; for minors, records are retained for at least      three (3) years after the minor reaches the age of majority, but not      less than five (5) years. IHS applies the longer retention period when      HIPAA and state requirements differ.
• Billing and Financial Records: Retained for at least seven      (7) years for tax and audit purposes.
• Non-Clinical Wellness Program      Records: Retained for at least three (3) years after the last      participation date unless otherwise required by law.

C. Data Disposal

At the end of the retention period, PHI is destroyed in a secure manner to prevent unauthorized access or use:

• Paper records are cross-cut      shredded.
• Electronic data is permanently      deleted using secure erasure methods compliant with NIST and HIPAA      standards.
• IHS maintains documentation of      all PHI disposal activities.

D. Breach Response Protocol

In the event of an actual or suspected data breach, IHS will:

1. Immediately investigate and      contain the incident.
2. Notify affected individuals, the      U.S. Department of Health and Human Services (HHS), and, if applicable,      the Maryland Attorney General’s Office, within the legally required      timeframes.
3. Provide affected individuals with      guidance on steps they can take to protect themselves, including credit      monitoring when appropriate.
4. Review and enhance safeguards to      prevent recurrence.

E. Third-Party Systems and Vendors

• All third-party vendors handling      PHI on behalf of IHS must sign a HIPAA-compliant Business Associate      Agreement.
• We verify that all such vendors      maintain data security measures consistent with or exceeding HIPAA      standards.

6. Cookies, Tracking, and Online Data Collection

IHS is committed to protecting your privacy, both in-person and online. When you visit our website, schedule appointments online, or engage with our digital communications, we may collect certain information through cookies, tracking technologies, and other online data collection tools. This section explains what information we collect, how we use it, and how you can control it.

A. What Are Cookies and Tracking Technologies?

• Cookies: Small text files placed on your      device by your web browser that store preferences, login information, or      usage data.
• Tracking Pixels / Web Beacons: Small pieces of code embedded on      web pages or emails that help us understand how visitors interact with our      content.
• Log Files: Records of web activity that may      capture IP addresses, browser type, operating system, and date/time      stamps.
• Analytics Tools: Services (such as Google      Analytics or other HIPAA-compliant analytics platforms) that help us      evaluate website traffic and performance.

B. Information We May Collect Online

Depending on your interaction with our website and online tools, we may collect:

• Non-Identifiable Information:
  • Browser type, operating system,       pages viewed, time spent on site, referring website, and general       geographic location (e.g., city or region).
• Identifiable Information (Only if      You Provide It):
  • Name, email address, phone       number, preferred appointment times, and any health-related details you       choose to submit via forms or secure portals.
• Protected Health Information      (PHI):
  • Collected only via secure,       HIPAA-compliant forms, patient portals, or telehealth platforms. We do       not store PHI in cookies or analytics tools that are not       HIPAA-compliant.

    

C. How We Use Online Data

We use cookies and tracking technologies for the following purposes:

1. Essential Website Functionality: To enable secure login,      scheduling, and form submissions.
2. Performance & Analytics: To understand how visitors use      our website, identify popular content, and improve user experience.
3. Marketing & Communications: To provide relevant information      about our services, events, and promotions—only with your consent where      required by law.
4. Security: To help detect and prevent      unauthorized access, fraud, or abuse.

D. Third-Party Services and Data Sharing

• We may use HIPAA-compliant      third-party service providers for hosting, analytics, scheduling, and      secure messaging.
• If we use non-HIPAA marketing      tools (e.g., Facebook Ads, Google Ads), we will not share PHI      through those tools.
• All third-party vendors with      potential access to PHI are required to sign a HIPAA Business Associate      Agreement (BAA).
• We do not sell or rent      your personal or health information to any third party.

E. Your Choices and Controls

• Cookie Preferences: You may adjust your browser      settings to block or delete cookies. Please note that disabling cookies      may limit website functionality.
• Email Marketing: You may opt-out of promotional      emails by clicking the “unsubscribe” link in any marketing message or by      contacting us directly.
• Analytics Opt-Out: You may install browser add-ons,      such as the Google Analytics Opt-Out Browser Add-on, to prevent your data      from being used for analytics.
• Do Not Track Signals: Our website currently does not      respond to "Do Not Track" signals from browsers due to the lack      of standardized protocols.

F. Online Security Measures

• All form submissions containing      PHI are encrypted using SSL/TLS protocols.
• We do not store PHI in website      cookies, tracking scripts, or unsecured systems.
• Online appointment scheduling and      telehealth interactions are conducted exclusively via HIPAA-compliant      platforms.

G. Retention of Online Data

• Non-identifiable website      analytics data may be retained for up to 26 months or as required      by law.
• PHI collected through secure      online forms is retained according to our Data Retention Policy     (see Section 5).

H. Updates to This Section

We may update our use of cookies and tracking technologies as digital practices evolve, and will revise this section accordingly. Updates will be posted on our website with an updated “Effective Date.”

7. Patient Portal, Telehealth, and Digital Communication Policy

IHS offers secure, technology-enabled services to enhance access to care and improve communication between patients, providers, and administrative staff. This section outlines how we manage and protect information exchanged through our patient portal, telehealth platforms, and other digital communication channels.

A. Patient Portal

• Purpose: The IHS Patient Portal provides      a secure online environment for patients to view portions of their health      records, schedule or modify appointments, request prescription refills,      send non-urgent messages to their care team, and review educational      materials.
• Access & Security:
  • Portal accounts are created and       managed by IHS and require a unique username and password.
  • Patients are responsible for       keeping their login credentials confidential and should not share them       with anyone.
  • All communications through the       portal are encrypted and stored in compliance with HIPAA and applicable       state laws.
• Appropriate Use:
  • The portal is not      intended for urgent or emergency communications. If you are experiencing       a medical emergency, call 911.
  • Messages submitted via the       portal will be reviewed during normal business hours and responded to       within a reasonable timeframe, typically within 2–3 business days.

    

B. Telehealth Services

• Definition: Telehealth includes video      visits, virtual consultations, and remote monitoring conducted via      HIPAA-compliant platforms.
• Patient Consent:
  • Patients must provide verbal or       written consent prior to participating in telehealth services.
  • Consent includes acknowledgment       of potential risks related to technology, such as service interruptions       or data breaches, despite robust security safeguards.
• Technology Requirements:
  • Patients are responsible for       ensuring they have the necessary equipment (camera-enabled device, stable       internet connection) and a private environment for their telehealth       sessions.
  • IHS will provide guidance on how       to access and use the telehealth platform before the session.
• Confidentiality: All telehealth sessions are      conducted using encrypted, HIPAA-compliant software to protect the privacy      and security of patient information.

C. Email, Text Messaging, and Other Digital Communication

• Non-Urgent Use Only: Email and text messaging are      intended for appointment reminders, administrative communications, or      general inquiries—not for urgent clinical issues.
• SMS Terms of Service By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Integrated HealthCare Solutions, LLC. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://ihsrehab.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out. 
• Risks of Electronic      Communication:
  • While IHS uses secure systems,       some forms of communication (such as regular email or text) may not be       fully encrypted.
  • By providing your email or       mobile number, you consent to receive messages understanding these       limitations.
• Opt-Out Options:
  • Patients may opt out of       non-clinical communications at any time by following the instructions       provided in the message or contacting our office directly.
  • Certain essential communications       related to your care or account may still be sent as required by law or       policy.

    

D. Security Measures

• All digital communications that      contain Protected Health Information (PHI) are sent using HIPAA-compliant      encryption.
• Staff are trained annually on      privacy and security protocols for handling PHI in digital formats.
• Access to patient data is      role-based and monitored for unauthorized access attempts.

E. Patient Responsibilities

• Ensure that personal devices used      for accessing the portal or telehealth services have updated security      software and are protected by a password or PIN.
• Inform IHS promptly of changes to      your email address, phone number, or other contact information.
• Report any suspected unauthorized      access to your account or PHI immediately.

F. Limitations of Liability

While IHS takes all reasonable measures to protect PHI, we cannot guarantee absolute security of data transmitted electronically. By using the patient portal, telehealth, or other digital communication methods, patients acknowledge and accept these risks.

G. Changes to This Policy

IHS reserves the right to modify this policy to reflect changes in technology, applicable laws, or operational practices. Any changes will be posted on our website and available upon request.

8. Third-Party Links, Affiliate Relationships, and Compliance with Healthcare Laws

Purpose of This Section
Integrated HealthCare Solutions, LLC (“IHS”) values transparency and compliance with all applicable laws. This section explains how we handle third-party links, affiliate arrangements, and recommendations so that clients and partners understand our role, our limitations, and our commitment to legal and ethical standards.

A. Third-Party Links for Informational and Convenience Purposes Only

Our website, printed materials, presentations, and digital communications may include links, references, or access to third-party websites, products, or services (“Third-Party Content”).

• These are provided solely for      informational purposes and the convenience of our clients and community.
• The presence of a link or mention      does not constitute an endorsement, sponsorship, guarantee, or      recommendation by IHS, unless specifically stated in writing.
• IHS does not control or monitor      the content, quality, or safety of Third-Party Content and assumes no      responsibility for any issues that arise from their use.

B. Affiliate Relationships and Retail Commissions

IHS may maintain affiliate marketing relationships with vendors that sell non-covered wellness and lifestyle products (e.g., fitness equipment, general wellness supplements, books, ergonomic tools, or other retail goods that are notreimbursable by Medicare, Medicaid, or other federal/state health programs).

• If you choose to purchase a      product through an affiliate link, IHS may receive a commission or other      form of compensation at no additional cost to you.
• All affiliate relationships are      disclosed in accordance with the Federal Trade Commission (FTC)      Endorsement Guidelines.
• Any such commissions are limited      to products and services that fall outside the scope of federally      reimbursable healthcare items or services.

C. No Commissions or Kickbacks for Covered Healthcare Services

IHS does notaccept, offer, or pay any form of remuneration—directly or indirectly—in exchange for referring clients or patients for healthcare services, providers, or facilities where the items or services are, or may be, reimbursable by federal or state healthcare programs.

• Any financial arrangements with      healthcare providers (e.g., chiropractors, massage therapists, IV therapy      providers) are based on fair market value for legitimate services      (such as space rental or administrative support).
• Compensation is not tied      to the volume or value of patient referrals or business generated.
• This policy complies with the federal      Anti-Kickback Statute (42 U.S.C. §1320a-7b(b)) and the Maryland      Self-Referral Law.

D. Independent Professional Judgment

All recommendations or referrals made by IHS personnel—whether for clinical or non-clinical services—are based solely on:

• The professional judgment of the      provider, and
• The individual needs and      preferences of the client or patient.

Clients are under no obligation to use any recommended third-party provider or purchase any recommended product.

E. No Responsibility for Third-Party Practices

If you choose to access or purchase from Third-Party Content, you do so at your own risk.

• We encourage clients to review      the privacy policies, terms, and refund/return policies of any third-party      provider before making a purchase or booking services.
• IHS assumes no liability for the      acts, omissions, policies, or quality of services provided by third      parties.

F. Compliance Statement

IHS reviews all marketing, affiliate, and contractual arrangements to ensure they:

• Do not violate the federal      Anti-Kickback Statute or state self-referral prohibitions.
• Align with FTC guidelines     for advertising and endorsements.
• Are structured at fair market      value and not dependent on referral volume.

IHS reserves the right to modify or terminate any affiliate or third-party relationship if it poses a potential compliance risk or conflict of interest.

Integrated HealthCare Solutions, LLC (“IHS”) reserves the right to modify, update, or otherwise change this Privacy Policy at any time to reflect:

• Changes in applicable federal,      state, or local laws and regulations (including HIPAA, HITECH, FTC, or      other privacy and security requirements);
• Updates to our business      operations, service offerings, or technology platforms; or
• Evolving industry standards and      best practices for privacy and data protection.

A. Notification of Changes

• When material changes are made,      IHS will provide notice by updating the “Last Updated” date at the top of      this Privacy Policy and, when required by law, notifying affected      individuals via email, postal mail, or prominent notice on our website      prior to the changes taking effect.
• Minor, non-material updates (such      as clarifying language or correcting typographical errors) may be made      without prior notice, but the “Last Updated” date will still be revised.

B. Your Continued Use Constitutes Acceptance

• By continuing to use our      services, website, patient portal, or other IHS platforms after any posted      changes become effective, you acknowledge and agree to the updated Privacy      Policy.
• If you do not agree with any      modifications, your sole remedy is to discontinue use of our services and      request that we remove or restrict your information as permitted under      Section 4 (“Your Rights Regarding Your Information”).

C. Historical Versions

• Upon request, IHS will make prior      versions of this Privacy Policy available so that you may review any      changes made over time.

10. Contact Us

If you have questions about the Privacy Policy or any updates, you may contact us at:
Email:mayurgoli@ihsrehab.com
Phone:410-525-4845
Mailing Address: Integrated HealthCare Solutions, LLC
110 Painters Mill Rd, Suite 206, Owings Mills, MD 21117